Birchbox Reviews
(Rated by 2079 users)
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Are you looking for ways to save money when shopping at Birchbox. Our Birchbox coupon codes can help you do just that! Over 2079 customers have already used our coupons to save an average of $58 with Birchbox discount codes. There are currently 123 coupons available, so now is the perfect time to join in on the savings.
Payment Methods
- Credit/Debit Cards
- PayPal
Payment Methods
- Verified Store VERIFIED
- Free shipping: Orders $50+
- In-store pickup: Ready in 2 hours
- 30-Day Returns
- Gap Good Rewards (4 brands)
Payment Methods
- Tops: $23 - $70
- Bottoms: $27 - $70
- Outerwear: $34 - $70
- Kids: $29 - $75
Today's Best Deals
20
%OFF10
$OFF10
$OFFOverall Rating
5.0
Base on 4 Reviews
Ratings by Feature
Ratings by Feature
- Shipping & Delivery4.0
- Customer Service5.0
- Price & Quality4.0
Recent Customer Reviews (4)
Donna Chan
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Margaret Schrom
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Khazbika Korgay
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Carola Toscano
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Birchbox Pricing
New Subscribers
$13 - $15/month
Current Subscribers
$12 - $13/month
Ace VIP Members
$10/month
Payment Methods
Accepted Payment Options:
Prices for items on Birchbox.com vary widely depending on the type of clothing and promotions available. Typical price ranges include:
Credit/Debit Cards
PayPal
Payment Process
- Payments can be made online during the checkout process.
- For Birchbox credit card payments, options include online payments, mail, or phone calls, but in-store payments are not accepted.
Refund Information
Refunds for returns will be processed back to the original payment method used during the purchase.
Birchbox Pros & Cons
Pros
1
Product Variety: Birchbox offers a diverse selection of beauty products, including samples from well-known and emerging brands.
2
Personalization: The service allows for customization of the box, either by choosing items yourself or letting Birchbox curate them based on your Beauty Profile.
3
Discovery: It provides an excellent way to discover new products and brands, potentially leading to new favorites.
4
Loyalty Program: Subscribers can earn points for purchases and referrals, which can be redeemed for discounts on full-sized products.
5
Convenience: The service delivers products directly to your doorstep, saving time and effort.
CONS
1
Customer Service Issues: Many users have reported difficulties in contacting customer service and resolving issues, such as canceling subscriptions or addressing problems with orders.
2
Reliability Concerns: There have been complaints about late deliveries, missing or damaged products, and inconsistent shipping tracking.
3
Price Increase: Some users have expressed dissatisfaction with price increases without corresponding increases in product size or quality.
4
Mixed Product Quality: While some users enjoy the products, others have reported receiving low-quality or useless items, including broken or ruined samples.
5
Subscription Issues: There have been reports of subscriptions being reactivated without permission and customers being charged despite attempts to cancel.
Birchbox Features and Benefits
Features
Product Variety
Offers a diverse selection of beauty products, including samples from well-known and emerging brands.
Personalization
Allows customization of the box by choosing items yourself or letting Birchbox curate based on your Beauty Profile; subscribers can choose products or box designs every month.
Discovery
Provides an excellent way to discover new products and brands, potentially leading to new favorites.
Loyalty Program
Subscribers can earn points for purchases and referrals, which can be redeemed for discounts on full-sized products; opportunities to earn and redeem loyalty points.
Convenience
Delivers products directly to your doorstep, saving time and effort.
Curated Experience
Boxes are tailored to individual preferences, ensuring a unique and relevant selection of beauty and grooming products.
10% Off Sampled Products
Discount on full-size products sampled in the current and last months' boxes.
VIP Benefits
15% off everything in The Birchbox Shop, early access to Limited Edition boxes, and more for VIP subscribers; $10/month for those who spend at least $300 annually.
Monthly Delivery
Boxes are delivered monthly, making it easy to try new products without the financial commitment of full-sized purchases.
Flexibility in Plans
Subscribers can choose from three different plans and change, upgrade, or downgrade plans as needed.
Customer Feedback Surveys
Regular surveys to understand customer preferences and improve the service.
Service Recovery
A robust service recovery system to address negative interactions and improve customer satisfaction.
Birthday Offers
Special offers via email on birthdays.
Exclusive Member Discounts
Discounts and special content from partner brands, accessible via a QR code on the box menu.
Social Media Engagement
Active engagement on social media platforms to build a community around the brand.
Community Forums and User Reviews
Platforms for customers to share experiences and connect with others.
Tiered Pricing
Lower prices for longer subscription durations and current subscribers or VIP members, e.g., $10-$15/month depending on plan and status.
Free Shipping
Free shipping for all members for beauty subscription boxes.